Last Updated: May 8, 2026

30-Day Return Window

You have 30 calendar days from delivery to request a return.

Eligibility

Item must be unused, in original packaging, with all tags. Quality issues accepted.

Free Returns

Free return shipping. No restocking fee.

How to Return

  1. Contact info@sanriioshop.com or call +1(724)-614-8063 for an RMA.
  2. You will receive a free return label via email.
  3. Pack item securely, affix label, and drop off at carrier location.

Return Address

1001 South Truro Avenue

Inglewood, CA 90301

United States

Refunds

  • After inspection, refund processed within 1–2 business days.
  • Refund goes to original payment method.
  • Allow 7–10 business days for bank/PayPal processing.
  • You’ll receive confirmation email.

Defective Items

We cover return shipping and refund full amount including original shipping charges if applicable.

Exchanges

Not offered at this time. Return the item and place a new order.

Non-Returnable

Final sale items, used/damaged by customer, missing parts, gift cards.